Software Engineer
Abdul Ahad
I’m an AI full-stack engineer with more than five years of experience building data-intensive enterprise software and production AI systems. At Splunk, I drove AI Service and KPI Discovery from an early prototype through technical design, validation, and production delivery. The capability analyzes operational data and recommends service models and health signals within Splunk IT Service Intelligence.
My career began at Deloitte, where I spent more than three years engineering full-stack data and automation systems across extraction, storage, transformation, APIs, and visualization. I built tools that removed more than 36,000 hours of annual manual work, reduced investment-processing time by 66%, and led small engineering teams from requirements and system design through implementation and release.
At Splunk, I expanded that foundation into enterprise observability and AIOps engineering. I work across React and TypeScript product experiences, Python services, REST APIs, persistent workflow state, operational event and time-series data, role-based access control, telemetry, CI/CD, and automated testing. Beyond AI Service and KPI Discovery, I have delivered capabilities across third-party integrations, incident management, scheduled maintenance, data visualization, governance, performance, and reliability.
My current focus is production AI engineering: LangGraph-based LLM workflows, structured outputs, retrieval-backed context, prompt and schema design, evaluation, observability, guardrails, and resilient failure handling. Outside my primary product work, I designed and built GitSight, an LLM-powered tool for analyzing CI telemetry and recurring test failures; it received first-place recognition in the Developer Productivity category at a Splunk AI Hackathon.
I care about the engineering around the model: clear contracts, correct data, durable state, permissions, failure modes, tests, and operational controls.
- 36,000+
- manual hours removed each year
- 66%
- reduction in investment-processing time
- 1st
- Developer Productivity, Splunk AI Hackathon
Selected experience
From prototypes to production systems
Software Engineer 3
Splunk
Nov 2025 — Present
Own end-to-end engineering for production Generative AI and full-stack capabilities in Splunk IT Service Intelligence (ITSI), spanning React/TypeScript, Python, REST APIs, LangGraph and LLM orchestration, operational data, authorization, evaluation, and observability.
Originated AI Service and KPI Discovery in ITSI as a hackathon idea, built the initial prototype and demos, and drove its evolution through design, validation, and productionization into a shipped product capability.
Software Engineer 2
Splunk
May 2024 — Oct 2025
Built and shipped full-stack capabilities for Splunk IT Service Intelligence (ITSI), an enterprise observability and AIOps platform, across React and TypeScript applications, Redux/Redux-Saga state architecture, REST APIs, Splunk SPL, data workflows, reliability, and automated testing.
Built complex product experiences for third-party integrations, incident operations, backup and recovery, scheduled maintenance, and service-health analytics.
Analyst (Software Engineer)
Deloitte
Jul 2021 — Apr 2024
Designed and developed a full stack metrics extraction tool, resulting in a 99% increase in productivity and saving 36,000+ manual hours per year.
Spearheaded the development of an automated investment tracking application that resulted in a 66% reduction in processing time and saved over 2,000 project hours per year.